Refund policy

At Velocity Sport, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

  • Returns are accepted within 30 days of receiving your order.
  • Items must be unused, unworn, and in their original packaging with all tags attached.
  • Proof of purchase is required for all returns.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Clearance or final sale items
  • Personalized or customized products
  • Products that have been used or damaged by the customer

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective, damaged, or you received the wrong product.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Shipping fees are non-refundable.

Contact Us

For return requests, contact us at:

Email: support@velocitysport.store